Meet the Team

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Melanie Spencer

Patient Care Specialist & Administrative Assistant

Melanie guides new patients and their families through the beginning of treatment. She loves coming to work, meeting new people, and getting to know them while we transform their smiles.

Melanie and her husband Sam love photography and art. Her favorite subjects are her family, her cats, mushrooms, flowers, and bugs. She also enjoys playing card and board games, watching movies, and traveling.

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Karen Skoglund

Insurance Specialist

As our insurance coordinator, Karen helps patients get the most from their insurance. She enjoys working with our team, developing lasting relationships with our patients, and seeing the smiling faces walk in and out of our office.

Karen and her husband have two sons. The family enjoys traveling and spending time together. Karen serves on the cystic fibrosis parent and family board at Connecticut Children’s Hospital.

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Natasha Ramsdell

Patient Care Specialist

Natasha loves getting to know our patients and watching them grow to love their smile. She enjoys spending her days with an amazing doctor, great coworkers, and our incredible patients!

Natasha is married and has three children and a rescued yellow Lab who keeps them all busy. Natasha loves nature photography and painting, along with attending her children’s sporting events and volunteering in the community.

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Nicole Natsisky

Scheduling Coordinator

Nicole is one of the first and last people our patients see when they come in for appointments, so she works hard to make everyone feel welcome. She enjoys the social aspects of her work, and knowing that she's helping patients with both their oral and overall health, as well as improving their smile and self-confidence.

Nicole is happily married, is the proud mother of a little miracle Evan, and has a Pekinese named Tyson. She loves the beach, organizing, watching dirt bike races, shopping, and spending time with her family!

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Laurie Miller

Front Desk Coordinator

Laurie enjoys building lasting relationships with patients and their families throughout the treatment process. Although she's new to the field she's loving learning all aspects of patient care and harnessing the power of transforming a smile for her patients.

Laurie and her family are proud rescuers of their dog Roscoe and their cat Dr. Pepper. You can catch Laurie cheering on her two children at their various sporting events or traveling with her friends and family.

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Kristin Leffingwell

Certified Orthodontic Assistant

Kristin joined our team in 2008 but has been working in the field since 1999. She’s attentive, gentle, and enjoys meeting people. Kristin supports patients during visits by explaining what will happen.

Kristin and her husband Brian have two wonderful children, an awesome dog, and two cats. The family enjoys camping, hiking, and kayaking. They’re also big Cowboys fans.

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Ashley Boyne

Certified Orthodontic Assistant
& Invisalign® Specialist

Ashley assists Dr. Daniels during patients’ visits by helping to place braces, make adjustments, and take off braces to reveal beautiful new smiles. She loves how happy patients are when they see their new smiles for the first time.

When not working, Ashley loves time with family and friends, as well as cuddling up at home with her two cats. She enjoys the beach, traveling, shopping, reading a good book, and the Green Bay Packers.

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Rebecca Novak

Orthodontic Assistant

Rebecca is thrilled to be with us and working with Dr. Daniels. She offers patient care, to support each person during their visit. Rebecca loves meeting new people and helping them get the beautiful smiles they deserve.

Rebecca is a complete adventurist. She loves hiking, camping, paddle boarding, kayaking, snowboarding, and bike riding. She also enjoys time with family, her boyfriend, and her dog.

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Wendy Crawford

Orthodontic Assistant

Wendy's experience and passion for orthodontics are evident in how she works with our patients. Wendy assists Dr. Daniels and patients during procedures. She loves all aspects of her work, but especially our incredible patients and their smiles!

Wendy has two daughters and a son. She and her husband enjoy traveling with their son to see the girls, who live in Virginia. She also likes going to the beach and loves amusement parks.

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Meghann Chandler

Orthodontic Assistant

Meghann loves working with a great team where there is a tremendous amount of support for her and our patients. She loves helping her patients develop their self-confidence to smile their biggest smile once their braces come off.

Meghann also works as a makeup artist and photographer. She is very active and has her first Dan black belt in ITF Tae Kwon Do. She also enjoys spending quiet time at home with her boyfriend Andrew and their cat.

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Mona Higgins

Orthodontic Assistant

Mona has experience as both a general dental assistant and an orthodontic assistant. She loves developing relationships with her patients so that they feel both comfortable but educated on their treatment. She ensures that her patients are having a positive experience by answer all their questions and making the office more upbeat!

Mona lives in Tolland with her husband and three daughters. When she's not working she enjoys taking long walks with their dog, gardening, and exploring all New England has to offer.

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Makayla Crawford

Sterilization Assistant

Makayla takes care of disinfecting and sterilizing our instruments, equipment, and the entire treatment area once a patient is finished with their appointment. While most of her time is spent stocking and cleaning, her favorite thing to do is feeding our fish! She also enjoys getting to know our patients and seeing as their smiles progress.

At home, Makayla has a dog named Odin who she is crazy about. She also plays the ukulele in her free time.

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Nick

Records Technician/Clinical Assistant (Part-Time)

Nick is a former patient at CVO! He is currently in his senior year at Michigan State University where he majors in Biosystems Engineering. Whenever he's home in Connecticut, Nick works with us as a records technician and clinical assistant.  

When not working or studying, Nick competes in men's rowing at MSU.

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Caitlyn Daly

Sterilization Assistant - (Part-Time)

Caitlyn works for us part-time: sterilizing our instruments, chairs, and units and preparing them for the next patient. She’s always glad to pitch in and help the rest of the team. A former patient, she’s great at encouraging current patients and loves showing them her finished smile!

Caitlyn recently graduated from Ellington High School and is heading to the University of New England to begin her studies towards becoming an orthodontist. 

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Peggy Campbell

Retirement Specialist

After 30 years, Peggy has retired but will always be an honorary member of our team! She was known for her friendly smile and gentle, reassuring manner with our patients.

Peggy is the mother of two grown children. She enjoys spending time with her family, including her four grandchildren. Peggy especially enjoys time with her 95-year-old mother. She also likes vacations at the beach and being with friends.